Frequently Asked Questions

MobiOffice HQ is an AI-first business operating system that unifies ERP, CRM, payroll, maintenance management, visitor management and analytics into one platform. It is purpose-built for Indian manufacturers in textile, diamond and jewellery industries, with features like GST compliance, WhatsApp integration and real-time floor mapping.

MobiOffice serves textile manufacturing (printing, dyeing, weaving, knitting), diamond manufacturing and polishing, jewellery manufacturing, education and schools, infrastructure companies and general businesses. Each industry has purpose-built modules designed for their specific workflows. Learn more about our industry solutions.

Unlike Tally or generic ERP software, MobiOffice is cloud-based, AI-first, and purpose-built for specific industries. It includes WhatsApp integration, real-time floor mapping for factories, automated GST compliance with e-invoicing, mobile apps for field teams, and a unified platform that combines ERP, CRM, payroll and maintenance — eliminating the need for multiple disconnected tools.

MobiOffice is headquartered in Surat, Gujarat, India — at the heart of India’s textile and diamond manufacturing industries. Our address is 514, 5th Floor, Rajhans Montessa, Dumas Rd, Magdalla, Surat 395007. We serve businesses across India. Get in touch.

MobiOffice Textile ERP is a purpose-built enterprise resource planning system for textile manufacturers including printing, dyeing, weaving and knitting units. It includes production planning, digital floor mapping, inventory management, integrated accounting, payroll, GST compliance with e-invoicing, and real-time visibility across all manufacturing processes. Learn more about Textile ERP.

Trybe is MobiOffice’s diamond manufacturing ERP that provides end-to-end traceability for polishing operations. It includes lot tracking, wage management for artisans, process route management, deviation control, quality grading and comprehensive reporting — all designed specifically for the diamond polishing industry. Learn more about Trybe.

Ornix is MobiOffice’s jewellery manufacturing ERP that covers the entire production lifecycle — from customer briefs and CAD sampling through quotations to full production. It manages alloys, refinery operations, customs documentation, deviation locks and customer configurations on one platform. Learn more about Ornix.

Yes. WhatsApp is deeply integrated across MobiOffice. MobiCRM provides a team inbox for WhatsApp business communication, TaskRio turns WhatsApp into a task engine where you can create and track tasks using natural language, and various modules send WhatsApp notifications for approvals, alerts and updates.

Lookato is MobiOffice’s conversational AI analytics platform that lets you ask business questions in plain English and get instant answers with visualizations. It connects to your operational databases with real-time data streaming, includes a semantic data layer, role-based access and interactive dashboards. Learn more about Lookato.

Yes. MobiOffice Textile ERP includes built-in GST compliance with automated e-invoicing, e-way bill generation and tax calculations. The system stays updated with the latest GST regulations and formats, so your compliance is always current.

Implementation time varies by module and business complexity. Simple modules like DoubleTick (task management) or MobiVisitor can be set up in 1–2 days. Full ERP implementations for textile or diamond manufacturing typically take 2–8 weeks including data migration, training and customization.

MobiOffice uses a modular pricing model based on which products you need and the number of users. You only pay for what you use. Contact our sales team for a customized quote based on your specific requirements. Free demos are available for all products.

Yes. MobiOffice is fully cloud-based and works on any device with a web browser. Several products like Lattice (Diamond Sales) and MobiVisitor also have dedicated mobile apps for Android and iOS. WhatsApp-based products like TaskRio and MobiCRM work directly through WhatsApp on any phone.

Yes. MobiOffice is designed for multi-location businesses. You can manage multiple factories, warehouses, offices and retail locations from a single dashboard with real-time data syncing across all branches. Role-based access ensures each location only sees relevant data.

Yes. MobiOffice uses industry-standard encryption for data in transit and at rest. The platform is cloud-hosted with regular backups, role-based access controls, audit trails and secure authentication. We comply with Indian data protection regulations and never share your business data with third parties. Read our Privacy Policy for details.

Yes. MobiOffice provides comprehensive onboarding training, a virtual help desk for ongoing support, phone and email support during business hours, and regular software updates. Our team responds within 24 hours to all support requests. Contact support.