Why Your Team Needs a WhatsApp CRM
Indian businesses run on WhatsApp. But when every salesperson uses their personal number, you lose visibility into customer conversations, follow-up quality and deal progress. Leads fall through the cracks. Customers get inconsistent responses. And when someone leaves, their contacts go with them.
MobiCRM gives your entire sales team a single WhatsApp number with a shared inbox. Every conversation is visible, trackable and manageable. Auto follow-ups ensure no lead goes cold. Sales managers get real-time pipeline visibility without chasing reps for updates.
Key Features
WhatsApp Team Inbox
Single WhatsApp number, multiple team members. Assign chats, add notes, and never lose a conversation.
Lead Capture & Tracking
Automatically capture leads from WhatsApp, web forms and manual entry. Track every touchpoint from first contact to close.
Auto Follow-ups
Set automated follow-up sequences. Never let a hot lead go cold because someone forgot to reply.
Sales Pipeline
Visual pipeline with deal stages, value tracking and win/loss analysis. Know exactly where every deal stands.
Chat Assignment
Route incoming chats to the right team member based on rules, round-robin or manual assignment.
Broadcast Messaging
Send targeted messages to segmented contact lists. Perfect for promotions, updates and announcements.
Contact Management
Centralised contact database with tags, segments, interaction history and custom fields.
Analytics Dashboard
Response times, conversion rates, team performance and pipeline metrics at a glance.
Works With Other MobiOffice Products
Frequently Asked Questions
What is MobiCRM?
MobiCRM is a WhatsApp-native CRM that provides a shared team inbox for business communication. It centralises all WhatsApp conversations, enables team collaboration on customer chats, and integrates with the MobiOffice ecosystem for end-to-end business management.
How does MobiCRM integrate with WhatsApp?
MobiCRM connects directly to WhatsApp Business API to provide a shared team inbox. Multiple team members can view, respond to and manage customer conversations from a single dashboard with assignment rules, labels and automated responses.
Can MobiCRM work with other MobiOffice products?
Yes. MobiCRM integrates seamlessly with MobiOffice Textile ERP, MobiPayroll, DoubleTick task management and other MobiOffice products, creating a unified platform for customer communication and business operations.
Stop losing leads on WhatsApp
See how MobiCRM can unify your team’s customer communication and double your follow-up rate.
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